No, at this time we're only shipping throughout Canada.

Yes we do, with orders over $120.

Orders are typically processed within 1-3 business days but it may take upwards of 5 business days to process an order around Christmas. Packages are shipped via Canada Post Expedited and typical shipping times are 1-5 business days in Canada and 5-7 business days in the USA. If your order hasn't arrived within 7 days of placing your order, drop us an email with your order # at info@CandleCrave.ca

Yes. If you're in the Barrie, ON area and would rather pickup, choose the pickup option when checking out. Once you place your order, email us at info@CandleCrave.ca to arrange a pickup day/time. An appointment is necessary for pickup.

Yes, we offer both bulk and wholesale discounts. For bulk orders, please send us an email at info@CandleCrave.ca. There is a $400 minimum order for bulk discounts. For wholesale orders, please visit our wholesale page for more info

It's extremely rare to receive a broken jar as we pack our boxes very well. In fact, its only happened once. If one of your candles does arrive broken, please send us a photo right away and we'll have it replaced for you.

Our boxes are filled with biodegradable and compostable packing peanuts that's made of a static free organic starch. They fully decompose in water and leave no toxic waste. We even use eco-friendly bubble wrap and environmentally friendly packing lists envelopes. We live on this earth too and everyone needs to do their part.

We accept all the major credit cards, debit and Paypal.

You should see a burn time of beteen 50-60 hours with proper use.

Each candle is approximately 10 ounces. Not including the jar itself or the lid. 10 ounces of just the wax. We have our jars labeled Dimensions of our candle jars are 4" H with a 3.5" base. The diameter of the opening on the top of the jar is 3".

We take your credit card info and personal privacy very seriously The Candle Crave store checkout process is secured by HTTPS / TLS encryption and it is safe for customers to purchase from. TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and secure. TLS is the industry standard and used by millions of websites in protection of their online transactions with their customers. Additionally, Candle Crave works with payment gateways that offer the highest level of security certification (PCI DSS Level 1)

No, we do not offer returns or exchanges. If you'd like to smell our candles before purchasing, we recommend visiting one of our retail partners.